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Kelly Services Call Center Representative in Bloomington, Indiana

Our client in Bloomington, IN is looking for two Tax Call Center Representatives candidate for their government office. This temporary-contract role is a 1-year contract (through 10/2021). Kelly Services does offer medical, dental, and vision coverage offerings through our contractor-benefits program. This position is full-time and the schedule is Monday-Friday, 8:00am-4:30pm (start time is flexible for change with a discussion with the Hiring manager).

Pay rate is set at $13.50/hour.

Job Duties:

  • Tax Customer Service Specialist job duties may include:-Provides professional assistance to customers by telephone and in person instructing and furnishing information regarding various tax types (sales, withholding, income, food and beverage) administered and collected by the agency-Interprets and applies State and Federal tax laws, rules and regulations in identifying and resolving tax problems-Access specific internal processing system to perform account and financial maintenance related to liabilities, payments and payment arrangements- Access specific internal processing system to view and explain tax returns and verify and process payments, credits and deductions claimed on various tax returns- Processes payments for a variety of tax types via electronic processing system- Processes payments and completes daily funds reconciliation and bank deposit-Responds to various customer inquiries and performs related duties as assigned- Prioritizing workflow for customer needs and efficiency. Ability to recognize priorities and adjust when needed. - Willingness to grow and learn, to work independently after training, and to deliver excellent customer service.- Position offers personal development opportunities. Future duties could include training and coaching of new hires and facilitating effective functioning of the office when direct supervisor is out of the office.

Job Requirements:

High School Degree or GED

1-3 years of direct work experience – or equivalent in a combination of education and college internships

Strong Organizational skills

Reliable and punctual to work

Excellent interpersonal skills

Why Kelly?

At Kelly Services®, we work with the best. Our clients include 99 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly® annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

As a Kelly Services candidate you will have access to numerous perks, including:

Exposure to a variety of career opportunities as a result of our expansive network of client companies

Career guides, information and tools to help you successfully position yourself throughout every stage of your career

Access to more than 3,000 online training courses through our Kelly Learning Center

Weekly pay and service bonus plans

Group- rate insurance options available immediately upon hire*

Let us help advance your career today.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, and Gender Identity, and is committed to employing a diverse workforce.

Why Kelly ® ?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.